We are required to confirm the identity of our customers any incorrect details will cause delays to your order.
Please write your name as it appears on your passport or ID, we need your full legal name to confirm your identity.
We will let you know via email once your prescription has been issued.
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In very rare cases our clinicians may need to call you. They will always be discreet.
Please make sure your date of birth is accurate, we need to confirm you age to issue this prescription.
Please make sure your address is accurate, try using our auto complete option. This will help us confirm your identity.