FAQs ∙ 1 minute read

Delivery from Numan

By Numan Customer Experience Team

How will my order be delivered?

All our products are shipped in discreet packaging directly to your desired address by Royal Mail 48 hour delivery. We've designed our packaging to fit through standard letterboxes so you won't need to sign for it, or even be in when it's delivered.

What does the delivery package look like?

Privacy is important for many of our customers. Because of this, we've created a discreet delivery sleeve that wraps around our inner case. Any patient information and the pills themselves are provided inside the internal case, which can be kept or recycled depending on how you prefer to keep your products stored. Our packaging can be seen below (leaflets not pictured).

How long will it take to get my order?

We ship all orders using Royal Mail 48 hour delivery. Once your order has been approved by one of our clinicians it should be with you within 48 hours.

When will my next order arrive?

All our subscriptions renew 30 days after your initial order to make it as simple as possible for you to get the treatment you need, when you need it. You can stop or pause your subscription at any time.

Do you ship internationally?

We currently only ship within the UK (including Northern Ireland).